Returns & Exchanges

At Arc, we want you to love every purchase, which is why we offer a flexible 30-day return policy for all unused items in their original packaging. We strive to make the return process as seamless as your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.

• 3.
  Ship the Package

  Securely pack your items and drop off the package at any authorized carrier location or schedule a home pickup.

• 4.
  Receive Your Refund

  After our warehouse team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.